Monday, January 5, 2009

How much should a servicing of repairing a watch cost?

The amount of work that a watchmaker does for a "cleaning" can vary widely, as can the price. Higher prices don't always mean a better job, but considering the amount of skilled labor involved, I can't see how anyone charging less than $30-$40 can be doing a reasonable job and still make enough to live on. Reasonable prices seem to be in the $50-$150 range for cleaning a simple pocket or wrist watch, although I have heard of quotes ranging from $20 to $500.

For $25 or so, some watchmakers will run the entire movement through an automatic cleaning machine, and maybe throw some oil in key spots. This will often make a watch that was too dirty or is gummed up with old oil to at least "run". This lets dealers sell the watch at a much higher price because it is "running and recently serviced" rather than "not running".

For a "real" servicing, the watch needs to be completely taken a part. All parts need to be inspected for damage and wear. Any broken, worn or missing parts need to be fixed. The parts need to be cleaned, usually with an automatic cleaning machine, and then inspected to make sure the parts really got clean. The watch must be reassembled, and checked to make sure it is running well in all positions. If the watch isn't running well in all positions, the problems must be diagnosed, fixed, and possibly the watch will need to be re-cleaned and re-oiled. Finally, most watchmakers let the watch run for at least 24-48 hours to make sure everything is working right.

Some watchmakers also use "automatic cleaning and oiling solutions" which deposits an oily goo all over the watch and eats away the finish. A "real" cleaning requires hand oiling, in the right amounts and in the right spots. Too much oil can be worse than not enough.

There are some watchmakers who will charge more to people who contact them directly than they do when they work for a jeweler. This is especially common if they think you have only one watch that is a family heirloom and this is their only chance to get money from you. These watchmakers may well be willing to negotiate on their price. Others watchmakers charge everyone the same price and won't be flexible at all. They may even be slightly put off if you ask.

Complicated watches such as chronographs, repeaters, fusee, and such will cost more, as will brands that have hard to find or expensive parts such has the high end Swiss watches. Watches from Switzerland, England or other non-American watches made before around 1910 can be very hard to find parts for, often the parts have to be custom made by hand.

Remember, the price quoted as $50-$150 is for just a cleaning, you should expect that any other work your watch requires will cost more accordingly. Old watches were put away in a drawer for a reason, often because they were broken or unreliable.

Most watchmakers won't try to make a watch run more accurately than when they were originally manufactured, so when I say "check the timing in each position", on an unadjusted 7 jewel movement, they probably will just make sure that it is keeping time within 10-60 seconds/day. A high grade railroad watch, on the other hand, will probably be made to run to within 10 seconds/day in every position, with the goal of having some positions cancel the errors of the others. Railroad watches were designed to keep time, while in rough use, to 30 seconds/week and most can be made that accurate even today.

The point here is that a quote of "$25" to repair a watch probably isn't a bargain, but $150 (or more) may be very reasonable for a given watch. On the other hand, the $150 quote might be no better than $25.

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